How to install and activate your eSIM: iPhone and Android guide

Official guide · MiSimCard.com

Install your eSIM in 3 steps and land already connected

This guide works for the USA eSIM, the Europe eSIM, the International eSIM and every MiSimCard.com eSIM. Install it on Wi-Fi 1 day before your trip and activate it when you land: your plan days start counting at your destination.

  • ✅ 3 simple steps
  • 📱 iPhone and Android
  • ✈️ Days start when you land
  • 💬 24/7 support

📩 Your eSIM arrives instantly by email, from activacion@misimcard.com, with the QR code and the PDF guide.

Your eSIM in 3 moments

  1. TodayYou get your eSIMIt arrives instantly by email, with your QR.
  2. 1 day before your tripYou install it on Wi-FiOn the phone you're traveling with.
  3. When you landYou activate it and browsePick the eSIM for data and turn on its data roaming.

Before you install, have this ready

With these 6 points, your eSIM installs on the first try:

  • 📶Stable Wi-FiThe eSIM downloads over the internet: use your home, hotel or airport Wi-Fi.
  • 📩Your email with the QROpen it on another screen (computer or tablet) or print it. On iPhone you can also install with the button in the email.
  • 📱The phone you travel withYour QR is unique: install it once, on the phone you'll use on your trip.
  • 🗓️1 day before you flyThat way you arrive ready. Your plan days start counting when you reach your destination.
  • 🔓Unlocked, up-to-date phoneWith the latest iOS or Android version, installation is quicker.
  • 📌Keep it installedYour eSIM stays on your phone for the whole trip. When you're back, you can remove it in Settings.

💡 Does your phone have eSIM? Dial *#06#: if you see the EID, it's compatible.

See compatible phones

Step-by-step guide: choose your phone

Tap your phone and follow the steps. They're the same for the USA eSIM, the Europe eSIM, the International eSIM and every destination.

How to install and activate your eSIM on iPhone

For iPhone XR, XS and newer models.

Step 1Install it 1 day before, on Wi-Fi

⚡ Quick option: right on your iPhone

Open your eSIM email on the iPhone you're traveling with and tap the "Toca aquí para instalar" (tap here to install) button. No second screen needed.

Available on iPhones with an up-to-date iOS.
📷 Scan the QR code

Open the QR on another screen or on paper and scan it with the camera, or go to:

  1. Settings
  2. Cellular
  3. Add eSIM
  4. Use QR Code
Depending on your iPhone, the menu may say "Mobile Data" or "Add Cellular Plan".

Then follow your iPhone's screens:

  1. Install the planTap Continue and wait for your iPhone to finish downloading the eSIM.
  2. Give it a nameLabel it so it's easy to spot, for example "MiSimCard.com". Tap Continue.
  3. Default line: PrimarySo you keep getting calls and texts on your usual number. Tap Continue.
  4. iMessage & FaceTime: PrimaryYou keep using them with your number. Tap Continue.
  5. Cellular data: Primary for nowLeave Allow Cellular Data Switching off. At your destination you switch data to the eSIM.
  6. Installed!Your eSIM is ready and waiting for your trip.

Step 2Activate it when you arrive

  1. Choose the eSIM for dataSelect your MiSimCard.com eSIM line.
    1. Settings
    2. Cellular
    3. Cellular Data
  2. Turn on its Data RoamingTap your eSIM line and turn on Data Roaming.
    1. Settings
    2. Cellular
    3. MiSimCard.com
    4. Data Roaming
  3. Your Primary line, roaming offKeep its data roaming off: you browse with your eSIM and still get calls and texts.

🎉 Done! You're browsing with unlimited data at your destination.

How to install and activate your eSIM on Samsung Galaxy

For Galaxy S20 and later, Z Flip and Z Fold.

Step 1Install it 1 day before, on Wi-Fi

  1. Open SIM managerTap Add eSIM, then Scan QR code.
    1. Settings
    2. Connections
    3. SIM manager
    4. Add eSIM
  2. Scan your QRPoint the camera at the QR on another screen or on paper.
  3. Confirm and waitTap Add or Confirm and wait for the eSIM to download.
  4. Give it a nameIn SIM manager, tap the eSIM and name it "MiSimCard.com".
  5. Data: your usual SIM for nowUnder Mobile data, keep your usual SIM until you reach your destination.

Step 2Activate it when you arrive

  1. Choose the eSIM for dataUnder Mobile data, select your MiSimCard.com eSIM.
    1. Settings
    2. Connections
    3. SIM manager
    4. Mobile data
  2. Turn on data roamingTurn on Data roaming.
    1. Settings
    2. Connections
    3. Mobile networks
    4. Data roaming
  3. Your usual SIM, for calls and textsIt stays active with your number: you get calls and your bank's texts.

🎉 Done! You're browsing with unlimited data at your destination.

How to install and activate your eSIM on Google Pixel and other Android phones

Pixel 3 and later, and many Motorola, Xiaomi and Oppo models. On other Android phones, search "eSIM" or "SIM" in Settings: it's usually under Mobile networks or Connections.

Step 1Install it 1 day before, on Wi-Fi

  1. Open the SIM menuOn Google Pixel, tap Add SIM, then Download a SIM instead.
    1. Settings
    2. Network & internet
    3. SIM
    4. Add SIM
  2. Scan your QRPoint the camera at the QR on another screen or on paper and tap Download.
  3. Give it a nameTap the eSIM and name it "MiSimCard.com" so it's easy to spot.
  4. Data: your usual SIM for nowKeep mobile data on your usual SIM until you reach your destination.

Step 2Activate it when you arrive

  1. Choose the eSIM for dataTap your MiSimCard.com eSIM and turn on Mobile data.
    1. Settings
    2. Network & internet
    3. SIM
    4. MiSimCard.com
  2. Turn on roamingOn that same screen, turn on Roaming.
  3. Your usual SIM, for calls and textsIt stays active with your number: you get calls and your bank's texts.

🎉 Done! You're browsing with unlimited data at your destination.

📄 Want it offline? Download the PDF guide ↓

Your eSIM activation guide (PDF)

To activate your eSIM:

  • Activate it once you're at your destination: your plan days start counting when you arrive.
  • Download the guide to your phone before you travel, so you have it even without internet.

Travel with your usual number and unlimited data

Your phone uses both lines at once. This is how it looks once you're at your destination:

📞 Your usual SIM

  • Your number and your WhatsApp, just like at home
  • You get calls and your bank's texts
  • Data roaming off

🌐 Your MiSimCard.com eSIM

  • Unlimited 4G/5G data at your destination
  • Maps, rides, social media and video calls
  • Data roaming on, at no extra cost

💬 WhatsApp works with your usual number using the eSIM's data: chat, call and video call just like at home.

How do I know my eSIM is active?

Once you land, check it in seconds:

  • 📶You see signal on your eSIMThe bars and 4G, LTE or 5G show at the top of the screen.
  • ⚙️Data and roaming onIn Settings, the eSIM is selected for data and its data roaming is on.
  • 🗺️You open a map without Wi-FiTurn off Wi-Fi and open Google Maps or any page: if it loads, you're online!

✈️ Traveler's tip: if your phone takes a moment to find the network after landing, switch airplane mode on for a few seconds and off again, or restart it. Your phone finds the best local network and connects on its own.

At your destination and your eSIM won't connect? Fix it in 3 steps

It's not the eSIM: it just needs to be set up. Make your phone match this list, restart it and you're done.

Step 1In Settings > Cellular, set everything like this

  1. Settings
  2. Cellular
Cellular DataMiSimCard.com
Default Voice LineMiSimCard.com
Your “Primary” lineOff
Your MiSimCard.com lineOn

💬 Your WhatsApp keeps working with your usual number.

Step 2Tap your MiSimCard.com line and set everything like this

  1. Settings
  2. Cellular
  3. MiSimCard.com
Turn On This LineOn
Network SelectionAutomatic
Voice & Data5G Auto
Data ModeAllow More Data on 5G
Data RoamingOn

ℹ️ If your iPhone doesn't have 5G, choose LTE under Voice & Data.

Step 3Restart your phone

Turn it off and on again. Once it is on, wait a few seconds: your eSIM connects on its own to the best network at your destination.

🎉 Done! You are now browsing with your MiSimCard.com eSIM.

Step 1Leave only your MiSimCard.com eSIM on

  1. Settings
  2. Connections
  3. SIM manager
Your usual SIM cardOff
Other eSIMsOff
MiSimCard.comOn

💬 Your WhatsApp keeps working with your usual number.

Step 2In Mobile networks, set everything like this

  1. Settings
  2. Connections
  3. Mobile networks
Data roamingOn
VoLTE callsOn
Allow 2G serviceOn
Network modeGlobal
Network operatorsAutomatic

ℹ️ Pixel, Motorola or another Android? Search “SIM” in Settings: leave only your MiSimCard.com eSIM on, with Mobile data and Roaming on and the network set to automatic.

Step 3Restart your phone

Turn it off and on again. Once it is on, wait a few seconds: your eSIM connects on its own to the best network at your destination.

🎉 Done! You are now browsing with your MiSimCard.com eSIM.

Still no signal? Try this:

  • ✈️Airplane mode for 10 secondsTurn it on, wait 10 seconds and turn it off: your phone searches for the best network again.
  • 🗺️Test without Wi-FiTurn off Wi-Fi and open a map: if it loads, you're browsing with your eSIM.
  • 📲Can't see your eSIM?If it doesn't show up in Settings, install it with your QR using the guide above. Don't delete the eSIM: your QR works only once.

📄 Also as a PDF: Already at your destination ↓

Installation FAQ

When should I install my eSIM?

Scan the QR 1 day before your trip, on Wi-Fi and on the phone you'll use while traveling. That way you're connected from the moment you land.

When do my plan days start counting?

When you arrive at your destination, not when you buy or install it. You have 12 months from purchase to install and use it.

Do I need internet to install the eSIM?

Yes. To download the eSIM, use a stable connection: your home, hotel or airport Wi-Fi. Once installed, you browse with the eSIM's data at your destination.

Can I install the eSIM without a second screen?

Yes. On iPhone, open your eSIM email on that same iPhone and tap "Toca aquí para instalar" (tap here to install). On Android, open the QR on a computer, a tablet or a travel companion's phone, or print it.

Do I need to turn on data roaming?

Yes, turn it on for your MiSimCard.com eSIM line when you arrive: that's how it connects to local networks, at no extra cost. On your usual SIM you can leave it off.

Can I keep using WhatsApp with my number?

Yes. WhatsApp keeps your usual number and uses the eSIM's data to connect. Chat, call and video call just like at home.

How do I know if my phone has eSIM?

Dial *#06#: if the EID number shows up, your phone has eSIM. See the list of compatible phones.

Does the Europe eSIM work when I cross borders?

Yes. Your Europe eSIM connects on its own to each country's local network when you cross the border. Nothing to set up, no extra plan to buy.

We're traveling as a group: one eSIM per phone?

Yes: each eSIM installs on one phone, so each person needs their own, with its own QR.

What do I do with the eSIM when I get home?

Your plan ends on its own, with no renewals or extra charges. Whenever you like, remove it in Settings.

Where do I find the email with my eSIM?

It arrives instantly at your order email, from activacion@misimcard.com, with your QR code and the PDF guide. If it's not in your main inbox, check Promotions or write to info@misimcard.com with your order number and we'll resend it.

I've arrived and my eSIM won't connect: what do I do?

First follow the 3 steps in “At your destination and your eSIM won't connect?”: make your phone match the list and restart it. If it still won't connect, message our 24/7 technical support on WhatsApp at the end of this page, with your order number.

See all FAQs →

Followed every step and your eSIM still isn't working?

Message us on WhatsApp and we'll fix it right away. Our technical support helps you 24/7 at your destination.

+1 (305) 447-8004 · Have your order number handy