MiSimCard: does an eSIM work with Tigo in Colombia?
On a Tigo plan and want to use an eSIM to travel? Good news: yes, they're compatible. With the MiSimCard eSIM you get unlimited 4G/5G data at your destination, with no roaming, without losing your WhatsApp number and with instant activation by email — from $1 USD.
Can I use an eSIM and my Tigo SIM at the same time?
Yes. Your phone works in Dual SIM mode: your physical Tigo SIM stays installed for calls and WhatsApp with your usual number, while your MiSimCard eSIM handles data at your travel destination. Both work side by side without conflict, as long as your phone is eSIM compatible.
What should I do with my Tigo line before I travel?
Just three simple steps:
- Turn off mobile data on your Tigo line (or turn on airplane mode) before leaving the country, to avoid roaming charges.
- Leave the physical Tigo SIM inserted — that way you keep receiving calls, texts from your bank and WhatsApp on your normal number.
- Install your MiSimCard eSIM 1 day before arriving at your destination and activate it the day you land.
What your eSIM includes
100% unlimited data
Browse, use GPS and post photos without fear of running out of internet, with no cuts or daily limits.
Use your usual WhatsApp
Your number doesn't change. Keep your Tigo SIM for calls and texts while you use the eSIM for data.
Share internet (Hotspot)
Create a WiFi network from your phone and share your connection with other devices.
Instant delivery by email
Get your QR code in seconds, ready to scan even from the airport.
Automatic coverage
Your eSIM connects on its own to the best local network available at your destination.
24/7 human support
Our team replies by chat or WhatsApp within minutes, no matter the time.
How to activate your eSIM in 3 steps
Check if your phone is compatible
Dial *#06# in your calling app. If you see the letters EID, your phone supports eSIM and you're ready to continue.
Turn off mobile data on your Tigo line
That way you avoid roaming charges while you use your MiSimCard eSIM to browse at your destination.
Scan and get connected when you land
You'll receive your QR code instantly by email. Scan it 1 day before arriving at your destination and browse from minute one.
Why not just use Tigo roaming?
International roaming from local Colombian carriers is usually expensive and comes with limited data. With MiSimCard you pay a single price upfront, browse without limits and forget about surprise bills when you get home.
Frequently asked questions
Do I need to cancel my Tigo plan to use the eSIM?
Not at all. Your Tigo line stays active as usual; you just turn off mobile data during the trip.
Can I keep receiving WhatsApp on my Tigo number?
Yes. That's exactly the recommended combination: WhatsApp and calls on your Tigo SIM, internet on your MiSimCard eSIM.
What if my phone doesn't support eSIM?
We also have physical SIM cards, with the same coverage and benefits, for those who prefer a traditional SIM.
Should I turn on data roaming?
No. Just turn on your mobile data; MiSimCard automatically connects to the best local network available, with no hidden fees or roaming.
What if something goes wrong with the activation?
Our support team is available 24/7 on WhatsApp to answer any question instantly.
Travel connected without relying on Tigo roaming
Choose your destination, activate your eSIM in minutes and browse without limits from the very first moment.
Choose my eSIM